WordCulture Refund Policy

Effective Date: October 1, 2025

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01 - The Overview

At WordCulture Streetwear, we are committed to delivering high-quality products and excellent customer service. To maintain efficiency and clarity in our operations, we have implemented a Refund Policy. This applies to all purchases made through our e-commerce platform.

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02 - Final Sale Policy

All purchases are considered final sale. We do not accept returns or exchanges once a purchase is completed.

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03 - Exceptions

While purchases are final, we understand that rare issues may occur.

Exceptions include:

Defective or Damaged Items: If you receive a product that is defective or damaged, contact us within 30 days of receiving your order. Proof of the issue (such as photographs) will be required. At our discretion, we may offer a replacement or store credit.

Incorrect Items: If you receive an incorrect item, please notify us within 30 days of delivery. We will arrange for the correct item to be sent to you.

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04 - Contacting Customer Service

To report a defective, damaged, or incorrect item, please email us at wordculturestreetwear@gmail.com with the following details:

Your order number

A description of the issue

Supporting documentation (such as photographs)

Our team will review your case and respond promptly.

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05 - Policy Changes

WordCulture Streetwear reserves the right to update or amend this policy at any time. Changes will take effect immediately upon posting to our website. Please review this policy periodically.

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06 - Agreement to Policy

By completing a purchase on our website, you acknowledge and agree to the terms outlined in this WordCulture Refund Policy.

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07 - Contact Information

If you have any questions or concerns about this policy, please contact us:
wordculturestreetwear@gmail.com

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Your culture. Your vibe. Thank you for shopping at WordCulture Streetwear!